MYOB Review Australia 2026: Is It Right for Your Business?
Last updated: March 2026 · Prices verified from official AU vendor sites · Affiliate disclosure
MYOB is the right accounting software for Australian businesses with complex inventory, job costing, or Award-rate payroll needs. For everyone else, Xero is probably the better call – it’s easier to use and better supported. But for the right business type, the depth MYOB offers genuinely isn’t matched by anything else in the Australian market.
This review is honest about where MYOB wins and where it doesn’t – current pricing, plain-English plan breakdowns, and direct recommendations by business type.
| MYOB at a glance | |
|---|---|
| Starting price | $26.25/month (Lite) |
| Payroll | Add-on $3/emp (Lite/Pro) or included (AccountRight) |
| Free trial | 30 days, no credit card |
| Support | Business hours, Australian team |
| Integrations | 350+ apps |
| BAS / STP / Super | ✓ Full ATO compliance |
| Offline access | ✓ AccountRight (Plus/Premier) |
| Our rating | ★★★★☆ |
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MYOB payroll is an add-on on Lite and Pro plans. See your real total cost including employees.
Try the calculator →AccountRight’s job costing is the main reason builders choose MYOB. We go through what that is worth in the construction software guide, including where MYOB Business Pro is enough instead.
MYOB pricing in Australia (2026)
| Plan | Price/mo | Payroll | Inventory | Job costing |
|---|---|---|---|---|
| Lite | $26.25 | +$3/emp (max 2) | Basic | ✗ |
| Pro | $70 | +$3/emp (unlimited) | Basic | ✗ |
| AccountRight Plus | $165 | Included (unlimited) | Advanced | ✓ |
| AccountRight Premier | $210 | Included (unlimited) | Advanced | ✓ |
All prices GST-exclusive. See our full MYOB pricing guide for the detailed cost breakdown by employee count.
Current MYOB promotions
Two MYOB deals running right now
For sole traders
MYOB Solo, $12 for the first year
Pay $12 for your first 12 months, then $99/year. That is $87 off year one.
Claim Solo deal →For small businesses with employees
70% off MYOB Business
Lite $94.50 for the first year (normally $315). Pro $21/month for the first 6 months (normally $70/month).
Compare plans →Promotions verified 31 July 2026. These are affiliate links: we earn a commission if you sign up via them. See affiliate disclaimer.
What MYOB does well
Inventory management
MYOB AccountRight has the most comprehensive built-in inventory of any Australian cloud accounting software. Multiple warehouses, lot tracking, serial numbers, product assemblies, stocktakes, reorder points – all without a third-party add-on. For manufacturers, wholesalers, and retailers with complex stock needs, this alone is enough to make MYOB the right choice. Xero requires add-ons like Cin7 or DEAR to match this, adding both cost and integration complexity.
Job costing
Built-in job costing in AccountRight lets you track costs, labour, and materials per job and see profitability on each project before you invoice. This is what makes MYOB the go-to for builders, construction companies, and project-based trade businesses. Knowing whether a job is profitable before you send the invoice is genuinely useful for managing margins – and Xero’s Projects feature doesn’t come close to this level of detail.
Award-rate payroll compliance
MYOB handles 120+ Modern Awards natively – the most comprehensive Award coverage of any accounting software in Australia. MYOB’s Pay Super feature also makes it one of the simplest platforms for the upcoming Payday Super changes taking effect 1 July 2026. For hospitality, retail, healthcare, and construction businesses where Award compliance is non-negotiable, this matters. Getting Award calculations wrong means Fair Work liability and back-pay exposure. MYOB’s payroll engine handles complex rosters, penalty rates, split shifts, and allowances more robustly than Xero.
Offline access
MYOB AccountRight installs locally and works without internet, syncing changes when you reconnect. For construction sites, rural businesses, or any operation where connectivity is unreliable, this is a practical advantage Xero doesn’t have. Cloud-only accounting software on a job site with no signal is a real problem. MYOB solves it.
Australian compliance depth
MYOB has been built for Australian businesses since 1991. GST, BAS, STP Phase 2, superannuation, Fair Work, Award rates – these aren’t bolted-on features, they’re deeply embedded. For businesses where compliance depth matters more than ease of use, that heritage shows.
Where MYOB falls short
Interface and ease of use
MYOB’s interface – particularly AccountRight – reflects 30 years of accumulated features. It’s powerful but complex. New users consistently take longer to get comfortable with MYOB than with Xero. If you’re starting from scratch with no accounting software experience, the learning curve is real and shouldn’t be underestimated.
Fewer integrations
350+ integrations versus Xero’s 1,000+. Most mainstream tools (Shopify, Stripe, Square, Deputy) have MYOB connections, but specialist software is less likely to support it. Always check your key tools integrate before committing – this is the one thing worth verifying upfront for any business with a complex software stack. On the job management side, MYOB AccountRight syncs with both ServiceM8 and Tradify – two-way sync for invoices, contacts and payments. Tradies running MYOB usually pick one of these as their field-side tool.
Mobile app
Functional but basic. You can create invoices and check data, but the full power of AccountRight is only available on desktop. If you run your business from your phone, this is a genuine limitation – Xero’s mobile app is significantly more capable.
Business hours support only
MYOB’s support is Australian-based and generally good quality. But it’s business hours only. If you work evenings or weekends and something goes wrong, you’re waiting until Monday morning. For most businesses this isn’t a dealbreaker – but it’s worth knowing before you commit.
For the full AccountRight tier breakdown, see AccountRight pricing in detail, including when AccountRight Plus actually becomes cheaper than MYOB Business Pro on payroll alone.
What real MYOB users say
MYOB has thousands of independent reviews across ProductReview.com.au, Trustpilot, Capterra, and GetApp. The picture is genuinely mixed – long-term AccountRight users tend to be loyal and praise the depth of the product, while newer subscribers on the cloud plans report more friction. Worth understanding both sides before you commit.
What users praise
The strongest positive themes across independent review sites are inventory depth, payroll reliability for complex Awards, bank feed stability with major Australian banks, and the value of having Australian-based phone support when something goes wrong with BAS or STP lodgement. Long-term AccountRight users – particularly accountants and bookkeepers who’ve used MYOB for 10+ years – consistently rate it 4-5 stars and cite the feature depth as the reason they haven’t switched.
Recurring complaints
The negative themes are consistent enough across platforms to be worth taking seriously:
- Cancellation friction. The most common complaint by a wide margin. MYOB requires you to call to cancel – you can’t do it from the dashboard – and reviewers report long hold times and retention questioning during the call. If you sign up, know that exiting takes effort.
- Support wait times during peak periods. Around BAS deadlines, EOFY, and STP cutover, phone support queues stretch significantly. Outside peak, response is generally good.
- Two-factor authentication friction. Multiple reviewers cite repeated login prompts and database-update interruptions on AccountRight, particularly for users managing multiple company files.
- Custom reporting limitations. Standard reports are comprehensive, but building custom reports is harder than in Xero. For most small businesses this doesn’t matter; for businesses with specific reporting needs, it does.
- Pricing creep. Several long-term users mention annual price increases above CPI, particularly on AccountRight plans. Worth budgeting for.
None of these are dealbreakers in isolation, but the cancellation issue is one to factor in upfront. If you’re trialling MYOB and you’re not sure, set a calendar reminder before the trial ends so you’re not caught between auto-renewal and a phone queue.
Sentiment summary based on independent reviews on ProductReview.com.au, Trustpilot, Capterra, and GetApp as of April 2026.
Current MYOB promotions
Two MYOB deals running right now
For sole traders
MYOB Solo, $12 for the first year
Pay $12 for your first 12 months, then $99/year. That is $87 off year one.
Claim Solo deal →For small businesses with employees
70% off MYOB Business
Lite $94.50 for the first year (normally $315). Pro $21/month for the first 6 months (normally $70/month).
Compare plans →Promotions verified 31 July 2026. These are affiliate links: we earn a commission if you sign up via them. See affiliate disclaimer.
Who MYOB is right for
| Business type | Verdict | Notes |
|---|---|---|
| Manufacturer / wholesaler | ✓ Excellent | Best-in-class inventory management |
| Builder / construction | ✓ Excellent | Job costing, Award compliance, offline access |
| Retailer (complex stock) | ✓ Excellent | Multi-location, lot tracking built in |
| Hospitality (complex Awards) | ✓ Excellent | 120+ Awards handled natively |
| 15+ employees (payroll cost) | ✓ Good | AccountRight Plus ($165 flat) beats Xero at scale |
| Sole trader / freelancer | Consider Xero | MYOB Lite is cheaper but Xero is easier and better supported |
| Service business | Consider Xero | Xero is better integrated and easier to use |
| Ecommerce | Consider Xero | Xero’s Shopify and Stripe integrations are superior |
MYOB vs Xero – which should you choose?
Xero for service businesses, hospitality (simple operations), ecommerce, and anyone whose accountant prefers it. MYOB for inventory-heavy businesses, construction, complex Award payroll, and anyone who needs offline access. See our full MYOB vs Xero comparison for the detailed breakdown including the payroll cost crossover point.
Common questions
Is MYOB good for small businesses?
It depends on the business. MYOB Lite at $26.25/month is cheaper than Xero Ignite ($37) but costs more than Reckon One ($24) and works fine for simple sole trader needs. For most small businesses without complex inventory or Award payroll requirements, Xero is easier to use and better supported. MYOB’s real strengths show on the AccountRight plans for businesses with specific operational needs – inventory, job costing, complex payroll.
Is MYOB cheaper than Xero?
At the entry level, yes – MYOB Lite is $26.25 vs Xero Ignite at $37. But the comparison flips once you factor in payroll. MYOB charges $3 per employee on Lite and Pro, while Xero includes payroll for 2 people on Grow ($78), 5 on Comprehensive ($107) and 10 on Ultimate 10 ($143). For a business with 8+ employees, MYOB AccountRight Plus at $165 flat (unlimited payroll) often works out cheaper than Xero Ultimate. Use our cost calculator with your exact employee count to see the real number.
Can I cancel MYOB anytime?
Yes, but it’s not as simple as it should be. MYOB requires you to call their cancellation team – you can’t cancel from the dashboard. Reviewers consistently report long hold times and retention questioning during the call. There’s no early-exit fee on month-to-month plans, but factor in the time cost of the cancellation process before you sign up. If you’re on a free trial, set a reminder a few days before it ends so you’re not caught between auto-renewal and a phone queue.
Does MYOB work offline?
MYOB AccountRight (Plus and Premier) installs locally and works offline, syncing when you reconnect. The Lite and Pro plans are cloud-only and require an internet connection. For construction sites, rural businesses, or anywhere connectivity is unreliable, AccountRight’s offline mode is a genuine advantage Xero doesn’t offer.
Is MYOB suitable for sole traders?
It works, but it’s probably not the best choice. MYOB Lite at $26.25/month covers GST, BAS, and basic invoicing – fine for a sole trader. But for the same money or less, Reckon One ($24) does the same job with a simpler interface, and Xero Ignite ($37) gives you a more capable platform that scales as you grow. Most sole traders are better off on Xero or Reckon. See our sole trader accounting software guide for the full breakdown.
How does MYOB handle Payday Super?
From 1 July 2026, Australian employers must pay super within 7 business days of each payday rather than quarterly. MYOB’s Pay Super feature is built to handle this – it lodges super contributions through SuperStream directly from the payroll run, which makes the new payday cadence largely automatic. AccountRight Plus and Premier (with included payroll) are the most ready; Lite and Pro plans with the payroll add-on also support it. See our Payday Super software guide for how each platform compares.
Has MYOB improved recently?
Yes – MYOB has invested significantly in its cloud platform over the past few years. The Lite and Pro plans are modern cloud products. AccountRight is a hybrid (cloud + desktop) that’s functional but complex. MYOB has indicated it’s moving fully cloud, which will simplify the product lineup over time.
Can I try MYOB for free?
Yes – 30-day free trial on all plans, no credit card required. MYOB also periodically runs extended promotional deals for new subscribers (often 50% off for 3 months). Worth checking the current offer on MYOB’s website before signing up.
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Start your free trial →See also: MYOB pricing guide · MYOB vs Xero · 3-way comparison · MYOB alternatives · Best accounting software AU · Payday Super 2026
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