MYOB Review Australia 2026: Is It Right for Your Business?
Last updated: March 2026 · Prices verified from official AU vendor sites · Affiliate disclosure
MYOB is the right accounting software for Australian businesses with complex inventory or job costing needs. For everyone else, Xero is probably the better call - it's easier to use and better supported. But for the right business type, the depth MYOB offers genuinely isn't matched by anything else in the Australian market.
This review is honest about where MYOB wins and where it doesn't - current pricing, plain-English plan breakdowns, and direct recommendations by business type.
| MYOB at a glance | |
|---|---|
| Starting price | $31.82/month (Lite) |
| Payroll | Add-on $4.55/emp (Lite/Pro) or included (AccountRight) |
| Free trial | 14 days on monthly billing |
| Support | Business hours, Australian team |
| Integrations | 350+ apps |
| BAS / STP / Super | ✓ Full ATO compliance |
| Offline access | ✗ Ended (AccountRight is now online only) |
| Our rating | ★★★★☆ |
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MYOB payroll is an add-on on Lite and Pro plans. See your real total cost including employees.
Try the calculator →AccountRight's job costing is the main reason builders choose MYOB. We go through what that is worth in the construction software guide, including where MYOB Business Pro is enough instead.
MYOB pricing in Australia (2026)
| Plan | Price/mo | Payroll | Inventory | Job costing |
|---|---|---|---|---|
| Lite | $31.82 | +$4.55/emp (max 2) | Basic | ✗ |
| Pro | $63.64 | +$4.55/emp (unlimited) | Basic | ✗ |
| AccountRight Plus | $150 | Included (unlimited) | Advanced | ✓ |
| AccountRight Premier | $190.91 | Included (unlimited) | Advanced | ✓ |
All prices GST-exclusive. See our full MYOB pricing guide for the detailed cost breakdown by employee count.
Current MYOB promotions
Two MYOB deals running right now
For sole traders
MYOB Solo, $12 for the first year
Pay $12 for your first 12 months, then $99/year. That is $87 off year one.
Claim Solo deal →For small businesses with employees
70% off MYOB Business
Lite $94.50 for the first year (normally $315). Pro $21/month for the first 6 months (normally $70/month). Prices include GST, as shown on MYOB's site.
Compare plans →Promotions verified 31 July 2026. These are affiliate links: we earn a commission if you sign up via them. See affiliate disclaimer.
What MYOB does well
Inventory management
MYOB AccountRight has the most comprehensive built-in inventory of any Australian cloud accounting software. Multiple warehouses, lot tracking, serial numbers, product assemblies, stocktakes, reorder points - all without a third-party add-on. For manufacturers, wholesalers, and retailers with complex stock needs, this alone is enough to make MYOB the right choice. Xero requires add-ons like Cin7 or DEAR to match this, adding both cost and integration complexity.
Job costing
Built-in job costing in AccountRight lets you track costs, labour, and materials per job and see profitability on each project before you invoice. This is what makes MYOB the go-to for builders, construction companies, and project-based trade businesses. Knowing whether a job is profitable before you send the invoice is genuinely useful for managing margins - and Xero's Projects feature doesn't come close to this level of detail.
Payroll and Payday Super
MYOB's payroll covers STP Phase 2, super and leave. It does not interpret Modern Awards: like Xero, it pays the award rates, penalty rates and allowances you set up as pay items, and MYOB's own app marketplace points businesses to Tanda for automatic interpretation. MYOB's Pay Super feature also makes it one of the simplest platforms for the upcoming Payday Super changes taking effect 1 July 2026. If your staff are on a complex award, budget for an interpretation tool on top. Getting award calculations wrong means Fair Work liability and back-pay exposure.
Desktop app, now online only
AccountRight Plus and Premier still come with a Windows desktop app as well as the browser version, but MYOB has ended offline working. The latest AccountRight only opens company files stored online. MYOB's stopgap, Server Edition, is one it does not recommend and says will stop working. If your site has no signal, MYOB no longer solves that any better than Xero.
Australian compliance depth
MYOB has been built for Australian businesses since 1991. GST, BAS, STP Phase 2 and superannuation - these aren't bolted-on features, they're deeply embedded. For businesses where compliance depth matters more than ease of use, that heritage shows.
Where MYOB falls short
Interface and ease of use
MYOB's interface - particularly AccountRight - reflects 30 years of accumulated features. It's powerful but complex. New users consistently take longer to get comfortable with MYOB than with Xero. If you're starting from scratch with no accounting software experience, the learning curve is real and shouldn't be underestimated.
Fewer integrations
350+ integrations versus Xero's 1,000+. Most mainstream tools (Shopify, Stripe, Square, Deputy) have MYOB connections, but specialist software is less likely to support it. Always check your key tools integrate before committing - this is the one thing worth verifying upfront for any business with a complex software stack. On the job management side, MYOB AccountRight syncs with both ServiceM8 and Tradify - two-way sync for invoices, contacts and payments. Tradies running MYOB usually pick one of these as their field-side tool.
Mobile app
Functional but basic. You can create invoices and check data, but the full power of AccountRight is only available on desktop. If you run your business from your phone, this is a genuine limitation - Xero's mobile app is significantly more capable.
Business hours support only
MYOB's support is Australian-based and generally good quality. But it's business hours only. If you work evenings or weekends and something goes wrong, you're waiting until Monday morning. For most businesses this isn't a dealbreaker - but it's worth knowing before you commit.
These prices are ex GST, to match Xero and QuickBooks. MYOB's own pages show them with GST: Lite $35 a month or $315 a year, Pro $70, AccountRight Plus $165 and Premier $210, plus $5 per employee for payroll. For the full AccountRight tier breakdown, see AccountRight pricing in detail, including when AccountRight Plus actually becomes cheaper than MYOB Business Pro on payroll alone.
What real MYOB users say
MYOB has thousands of independent reviews across ProductReview.com.au, Trustpilot, Capterra, and GetApp. The picture is genuinely mixed - long-term AccountRight users tend to be loyal and praise the depth of the product, while newer subscribers on the cloud plans report more friction. Worth understanding both sides before you commit.
What users praise
The strongest positive themes across independent review sites are inventory depth, payroll reliability, bank feed stability with major Australian banks, and the value of having Australian-based phone support when something goes wrong with BAS or STP lodgement. Long-term AccountRight users - particularly accountants and bookkeepers who've used MYOB for 10+ years - consistently rate it 4-5 stars and cite the feature depth as the reason they haven't switched.
Recurring complaints
The negative themes are consistent enough across platforms to be worth taking seriously:
- Cancellation friction. The most common complaint by a wide margin. MYOB requires you to call to cancel - you can't do it from the dashboard - and reviewers report long hold times and retention questioning during the call. If you sign up, know that exiting takes effort.
- Support wait times during peak periods. Around BAS deadlines, EOFY, and STP cutover, phone support queues stretch significantly. Outside peak, response is generally good.
- Two-factor authentication friction. Multiple reviewers cite repeated login prompts and database-update interruptions on AccountRight, particularly for users managing multiple company files.
- Custom reporting limitations. Standard reports are comprehensive, but building custom reports is harder than in Xero. For most small businesses this doesn't matter; for businesses with specific reporting needs, it does.
- Pricing creep. Several long-term users mention annual price increases above CPI, particularly on AccountRight plans. Worth budgeting for.
None of these are dealbreakers in isolation, but the cancellation issue is one to factor in upfront. If you're trialling MYOB and you're not sure, set a calendar reminder before the trial ends so you're not caught between auto-renewal and a phone queue.
Sentiment summary based on independent reviews on ProductReview.com.au, Trustpilot, Capterra, and GetApp as of April 2026.
Who MYOB is right for
| Business type | Verdict | Notes |
|---|---|---|
| Manufacturer / wholesaler | ✓ Excellent | Best-in-class inventory management |
| Builder / construction | ✓ Excellent | Job costing on AccountRight |
| Retailer (complex stock) | ✓ Excellent | Multi-location, lot tracking built in |
| Hospitality (complex awards) | Needs an add-on | MYOB doesn't interpret awards; pair it with Tanda |
| 15+ employees (payroll cost) | ✓ Good | AccountRight Plus ($150 flat) beats Xero at scale |
| Sole trader / freelancer | Consider Xero | MYOB Lite is cheaper but Xero is easier and better supported |
| Service business | Consider Xero | Xero is better integrated and easier to use |
| Ecommerce | Consider Xero | Xero's Shopify and Stripe integrations are superior |
MYOB vs Xero - which should you choose?
Xero for service businesses, hospitality (simple operations), ecommerce, and anyone whose accountant prefers it. MYOB for inventory-heavy businesses and construction. See our full MYOB vs Xero comparison for the detailed breakdown including the payroll cost crossover point.
Common questions
Is MYOB good for small businesses?
It depends on the business. MYOB Lite at $31.82/month is cheaper than Xero Ignite ($37) but costs more than Reckon One ($24.55) and works fine for simple sole trader needs. For most small businesses without complex inventory or job costing requirements, Xero is easier to use and better supported. MYOB's real strengths show on the AccountRight plans for businesses with specific operational needs - inventory, job costing, complex payroll.
Is MYOB cheaper than Xero?
At the entry level, yes - MYOB Lite is $31.82 vs Xero Ignite at $37. But the comparison flips once you factor in payroll. MYOB charges $4.55 per employee on Lite and Pro, while Xero includes payroll for 2 people on Grow ($78), 5 on Comprehensive ($107) and 10 on Ultimate 10 ($143). MYOB Business Pro is cheaper than Xero at every headcount we have priced (5 people: $86.36 against $107). AccountRight Plus at $150 flat only beats Xero from 11 people on payroll, where Xero moves to Ultimate 20 at $180. Use our cost calculator with your exact employee count to see the real number.
Can I cancel MYOB anytime?
Yes, but it's not as simple as it should be. MYOB requires you to call their cancellation team - you can't cancel from the dashboard. Reviewers consistently report long hold times and retention questioning during the call. There's no early-exit fee on month-to-month plans, but factor in the time cost of the cancellation process before you sign up. If you're on a free trial, set a reminder a few days before it ends so you're not caught between auto-renewal and a phone queue.
Does MYOB work offline?
Not any more. MYOB has ended offline working in AccountRight: the latest desktop app only opens company files stored online. Lite and Pro were always browser-based. MYOB's stopgap for offline files, Server Edition, gets no updates and MYOB says it will stop working, so plan on an internet connection whichever MYOB plan you choose.
Is MYOB suitable for sole traders?
It works, but it's probably not the best choice. MYOB Lite at $31.82/month covers GST, BAS, and basic invoicing - fine for a sole trader. But for less, Reckon One ($24.55) does the same job with a simpler interface, and Xero Ignite ($37) gives you a more capable platform that scales as you grow. Most sole traders are better off on Xero or Reckon. See our sole trader accounting software guide for the full breakdown.
How does MYOB handle Payday Super?
From 1 July 2026, Australian employers must pay super within 7 business days of each payday rather than quarterly. MYOB's Pay Super feature is built to handle this - it lodges super contributions through SuperStream directly from the payroll run, which makes the new payday cadence largely automatic. AccountRight Plus and Premier (with included payroll) are the most ready; Lite and Pro plans with the payroll add-on also support it. See our Payday Super software guide for how each platform compares.
Has MYOB improved recently?
Yes - MYOB has invested significantly in its cloud platform over the past few years. The Lite and Pro plans are modern cloud products. AccountRight is a hybrid (cloud + desktop) that's functional but complex. MYOB has indicated it's moving fully cloud, which will simplify the product lineup over time.
Can I try MYOB for free?
Yes - a 14-day free trial on monthly billing. MYOB also periodically runs extended promotional deals for new subscribers (often 50% off for 3 months). Worth checking the current offer on MYOB's website before signing up.
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Start your free trial →See also: MYOB pricing guide · MYOB vs Xero · 3-way comparison · MYOB alternatives · Best accounting software AU · Payday Super 2026
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